Reviewed · PHI PHI ISLAND BOAT TRIPS
Phuket To Phi Phi Island By Phi Phi Cruiser – Include Pickup Transfer
Make the crossing part of the holiday. This shared ferry gives you a practical way to reach Phi Phi from Phuket without paying for a private boat, and I like the hotel pickup and air-conditioned cabin most. You can sit back, watch the sea, and arrive at Ao Ton Sai Pier with the rest of your day still ahead. The main catch is simple: this is a one-way transfer, and the ride can take closer to two and a half hours if the ferry makes a scenic pass near Phi Phi Leh.
For $21.38 per person, the fare is good value if your hotel sits inside the pickup zone. The ferry has toilets, three levels of seating, and refreshments for sale, with some sailings offering free water, tea, coffee, and cookies. I would arrive 15 to 20 minutes early, keep your luggage manageable, and allow extra time if you have plans soon after reaching Phi Phi.
In This Review
- Key points before you book
- What you are really booking for $21.38
- Hotel pickup from Phuket to Rassada Pier
- Rassada Pier and the start of the crossing
- Life aboard the three-level Phi Phi Cruiser
- The route, sea views, and Phi Phi Leh
- Arriving at Ao Ton Sai Pier
- Comfort, service, and the weak spots
- Who should book this ferry
- Booking, cancellation, and practical planning
- Should you book the Phuket to Phi Phi Cruiser?
- FAQ
- Is this a one-way transfer from Phuket to Phi Phi?
- How long does the ferry take?
- Where does the ferry leave from?
- Where does the ferry arrive on Phi Phi?
- Is hotel pickup included?
- What is included in the fare?
- Is there an extra fee when arriving at Phi Phi?
- Can children take this ferry?
- What happens if bad weather cancels the sailing?
Key points before you book

- Hotel pickup covers key Phuket areas: Pickup is offered from Phuket Town, Patong, Kata, Karon, Rawai, and Nai Harn.
- The journey takes about two hours: A stop or slow pass near Phi Phi Leh can stretch the crossing to roughly two and a half hours.
- The ferry has three seating levels: You can choose among indoor, air-conditioned areas and other seating spaces, though some seats may feel narrow.
- This is a one-way ticket: Your return from Phi Phi to Phuket is not included in this fare.
- Budget for the island entry fee: You pay 20 baht per person when you arrive.
- Weather can change the plan: Rough sea conditions, especially around September and October, can lead to a postponement or cancellation with a full refund.
What you are really booking for $21.38

This is transportation, not a guided sightseeing cruise. That distinction matters. You are buying a seat on a shared ferry from Phuket to Phi Phi Don, with hotel pickup included in selected Phuket areas and basic travel insurance included in the fare.
At $21.38, the price makes sense for solo visitors, couples, and groups who want a straightforward crossing. A shared ferry costs less than arranging a private boat, and you do not need to worry about finding your own way to Rassada Pier if your hotel is in one of the listed zones.
The value drops if your accommodation is outside the pickup area. In that case, you must arrange your own transport to the pier, and the listed price no longer covers the whole trip from your hotel. Check your pickup location carefully before paying.
The fare is also strictly one way. One of the most important points to understand is that this does not include a return journey from Phi Phi to Phuket. If you are planning a day trip or a later return, you need to book that separately.
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Hotel pickup from Phuket to Rassada Pier
Pickup is available from Phuket Town, Patong, Kata, Karon, Rawai, and Nai Harn. The exact collection time depends on your hotel and sailing schedule, so keep your phone available on the day.
The pickup is by shared vehicle, and the service can be very convenient. Several bookings have included an early or well-timed hotel collection, making the morning feel easy rather than rushed. One transfer did run late, though, so I would not schedule an important activity immediately before departure.
If your pickup is delayed, a little patience helps, but you should still build in a buffer. Ferry check-in and baggage handling take time, and the pier can feel busy when several vehicles arrive together. The safest plan is to be ready before the stated pickup time and carry your booking confirmation on your phone.
Hotels outside the named areas are not covered. The included pickup is not a general Phuket-wide service, so confirm the zone before booking. If you are staying elsewhere, you will need to reach Rassada Pier independently.
Rassada Pier and the start of the crossing

The ferry departs from Rassada Pier Terminal in Ratsada, Phuket. You should arrive 15 to 20 minutes early, especially if you want to avoid the last-minute rush at check-in.
Rassada Pier is the practical starting point rather than part of the sightseeing. Have your mobile ticket ready, listen for boarding instructions, and keep an eye on your larger bags. The ferry has space for luggage, but the handling process may not feel highly organized at every point.
One serious complaint involved bags being piled together without much help when passengers collected them. That means you should label your luggage clearly and keep essential items, medication, documents, and valuables in a smaller bag with you. Do not assume that staff will carry a heavy suitcase for you.
Life aboard the three-level Phi Phi Cruiser

The ferry is air-conditioned and has a toilet onboard, two useful comforts on a crossing of this length. You will find seating across three levels, giving you some choice about where to spend the trip.
Indoor seating provides shelter from sun, wind, and spray. It is the sensible choice if you want a cooler ride or if the sea becomes choppy. Seats can be narrow, so you may find the space less generous than the phrase luxury ferry suggests.
The boat also has an area where you can buy snacks and drinks. Some sailings provide water, tea, coffee, and cookies at no extra charge. One particularly positive experience included plenty of water and watermelon later in the journey, though you should treat these extras as service details that may vary rather than guaranteed inclusions.
The crossing has generally been described as smooth and comfortable. You might find the ride relaxing enough to sleep, and one booking included an onboard option to pay 200 baht extra for a fully reclining, air-conditioned seat. Since that upgrade is not listed as part of the standard fare, ask onboard if it matters to you.
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The route, sea views, and Phi Phi Leh

The advertised crossing takes about two hours, but plan on a little more. The ferry may make a sightseeing pass near Phi Phi Leh before reaching Phi Phi Don, which can add around 30 minutes.
That extra time is not a formal island tour, but it can be a pleasant bonus. Phi Phi Leh is known for steep limestone cliffs, caves, and clear turquoise water. From the ferry, you get a broad first look at the dramatic scenery that makes the Phi Phi islands so popular.
The tradeoff is timing. If you have arranged a hotel check-in, a private excursion, or another boat immediately after arrival, use the longer estimate rather than the shortest one. The crossing is not always a direct dash from pier to pier.
Sea conditions are usually fairly calm for much of the year. September and October can bring rougher water, and the operator may postpone or cancel the sailing if weather or sea conditions are unsafe. In that case, you are offered another date or a full refund.
Arriving at Ao Ton Sai Pier

The ferry arrives at Ao Ton Sai Pier on Phi Phi Don Island. From the pier, you can walk easily to your hotel, depending on its location.
You will also pay a 20 baht island fee per person at the point of entry. This is not included in the ferry fare, so keep a little Thai currency handy. It is a small charge, but missing it can make arrival less convenient.
Ao Ton Sai is the main arrival point for Phi Phi Don, so this is where you begin getting your bearings on the island. The transfer ends here. It does not include a guided walk, hotel escort, or onward island excursion.
Because luggage handling can be untidy, collect your bags carefully before leaving the pier. If you have a heavy case, be prepared to move it yourself. A small daypack is useful for keeping your passport, phone, wallet, and accommodation details close.
Comfort, service, and the weak spots

The strongest part of this experience is its basic practicality. When pickup arrives on time, you are collected from your hotel, taken to the pier, placed on a comfortable ferry, and delivered to Phi Phi without needing to arrange separate transport.
The ferry itself receives good marks for its smooth ride, air conditioning, toilets, and seating capacity. Having three levels gives you more choice than a cramped speedboat, and indoor seating is available for everyone on the sailing according to one particularly positive account.
The weak spots are mostly operational. Pickup can be late. Seats may be narrow. Large bags may require more personal effort than you expect. Communication about pickup inclusion has also caused frustration in some cases, so save your confirmation showing pickup if that service is part of your booking.
The average score is 3.8 out of 5 from 34 reviews, which fits the overall picture. Most of the praise goes to the smooth crossing, helpful drivers, comfortable facilities, and low price. The poorer experiences focus on baggage organization and confusion over what the fare includes.
Who should book this ferry

I would choose this transfer if you want to keep the cost down and prefer a steady ferry to a smaller, more exposed boat. It works well for solo visitors who do not want to negotiate separate pier transport, couples who want a simple island connection, and groups who can share the same pickup.
It is also a sensible choice if you have most of the day available. The ride itself takes about two hours, and the scenic pass near Phi Phi Leh can stretch the schedule. You will enjoy the views more if you are not watching the clock.
Families can use the service, with child tickets applying to children aged 4 to 12. Most people can participate, and the ferry has a toilet and air conditioning. Still, anyone carrying very heavy luggage should think carefully about the baggage process.
I would look elsewhere if you need a guaranteed direct crossing, close personal assistance with every bag, or a clearly packaged return trip. I would also avoid booking tight connections after arrival, particularly during rough-weather months.
Booking, cancellation, and practical planning
Confirmation is provided at the time of booking, and the ticket is mobile-friendly. Keep the confirmation available for pickup and check-in.
Free cancellation is available up to 24 hours before the scheduled start time. Cancel at least 24 hours ahead for a full refund. Changes or cancellations within 24 hours are not accepted and are not refunded.
Bad weather can change the sailing even after you have made plans. If the operator cancels because of sea conditions or because the minimum number of passengers is not reached, you are offered another date, an alternative experience, or a full refund. The ferry can carry up to 100 people, so this is a shared service rather than a small private crossing.
My practical checklist would be:
- Confirm that your hotel is in the included pickup zone.
- Save proof that pickup is included.
- Arrive at Rassada Pier 15 to 20 minutes early.
- Plan for two to two and a half hours on the water.
- Carry 20 baht per person for the island fee.
- Keep valuables and basic essentials in a small bag.
- Do not book a second activity too close to your arrival time.
- Check the return arrangement separately, since this fare is one way.
Should you book the Phuket to Phi Phi Cruiser?
I would book it for a low-cost, uncomplicated transfer when the hotel pickup zone fits and your schedule is flexible. The air-conditioned ferry, onboard toilet, three seating levels, and generally smooth crossing give you more comfort than a bare-bones boat ride, while the price remains reasonable.
I would not book it blindly. Confirm the one-way terms, check the pickup wording, allow extra time for the Phi Phi Leh pass, and prepare to handle your own luggage. If those conditions suit your plans, this is a useful bridge from Phuket to Phi Phi, with a few scenic moments along the way and enough time left to enjoy the island after arrival.
FAQ
Is this a one-way transfer from Phuket to Phi Phi?
Yes. The experience takes you from Phuket to Phi Phi Island only. A return trip to Phuket is not included.
How long does the ferry take?
The scheduled journey takes about two hours. It can take approximately two and a half hours if the ferry makes a sightseeing pass near Phi Phi Leh before docking.
Where does the ferry leave from?
The ferry departs from Rassada Pier Terminal in Ratsada, Phuket.
Where does the ferry arrive on Phi Phi?
It arrives at Ao Ton Sai Pier on Phi Phi Don Island. You can walk from the pier to your hotel, depending on where your accommodation is located.
Is hotel pickup included?
Pickup is included from hotels in Phuket Town, Patong, Kata, Karon, Rawai, and Nai Harn. Hotels outside these areas are not covered by the included pickup service.
What is included in the fare?
The fare includes an air-conditioned ferry, a toilet onboard, basic travel insurance, and hotel pickup from the listed Phuket areas.
Is there an extra fee when arriving at Phi Phi?
Yes. You pay an island fee of 20 baht per person at the point of entry. This fee is not included in the booking price.
Can children take this ferry?
Yes. Child tickets apply to children aged 4 to 12 years. Most people can participate in the activity.
What happens if bad weather cancels the sailing?
If poor weather or sea conditions cause a cancellation, you are offered a different date or a full refund. If the minimum number of passengers is not reached, you are offered another date, an alternative experience, or a full refund.
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